Aunty Concierge
With Aunty Concierge, we provide you with a personalized and hassle-free experience in your search for the ideal babysitter.
Here’s what you can expect: Our team of experienced professionals is dedicated to assisting you in finding the perfect babysitter who meets your specific requirements.
We take care of the entire search process, saving you valuable time and effort, so you can focus on other important aspects of your life.
Find the right babysitter, right away
Dedicated support
Book a phone consultation with us by filling out a form. Tell us what you need!
Get connected
We will match your requirements with a list of babysitters in our database.
Trustworthy sitters
Our onboarding process vets every sitter stringently. Every sitter is vetted thoroughly with an NRIC, police check, and phone interviews
Select your sitter
If you wish, an interview can be arranged to discuss the details of the service. You can then select a babysitter that meets your requirements and budget.
Confirm and pay seamlessly
If both are satisfied with the terms of the service, we will confirm the booking and send a confirmation to both parties.
Dedicated support
Book a phone consultation with us by filling out a form. Tell us what you need!
Get
connected
We will match your requirements with a list of babysitters in our database.
Trustworthy
sitters
Our onboarding process vets every sitter stringently. Every sitter is vetted thoroughly with an NRIC, police check, and phone interviews
Select
your sitter
If you wish, an interview can be arranged to discuss the details of the service. You can then select a babysitter that meets your requirements and budget.
Confirm and pay seamlessly
If both are satisfied with the terms of the service, we will confirm the booking and send a confirmation to both parties.
Help us understand your needs!
*Please note that Aunty Concierge comes with a service fee of 15%, reflecting the additional support we provide.
Refer to the FAQ below for more details on our pricing.
You need it, we got it!
We made Aunty SG app to be super efficient, so why Aunty Concierge?
Sit back, relax and leave the search to us
Booking duration longer than a one-time booking.
(Perfect for travellers!)
Dedicated customer support to make sure your family’s needs are met.
FAQ
Why Aunty Concierge?
Aunty Concierge is a dedicated babysitting support service that provides you with a personalized and hassle-free experience in finding the ideal babysitter.
We understand that certain circumstances call for additional support, especially for families with unique needs, emergencies or travellers. Aunty Concierge is here to lend a helping hand.
We will work with you to understand your specific requirements and match you with the perfect babysitter. We will also handle all the liaison work, including scheduling, negotiations, payments, and replacement, if the need arises.
How does it work?
Aunty Concierge is a premium service that comes with an additional fee. However, we believe that the added value and peace of mind are well worth it. To initiate Aunty Concierge service, we require a non-refundable deposit of $50. This deposit is essential to cover the costs associated with conducting the search and investing valuable resources in the process. It ensures our commitment and dedication to finding a suitable babysitter tailored to your specific requirements.
Upon receiving the initiation deposit, we will offer you two carefully selected babysitter profiles that align with your requirements. These profiles will be sent to you for review.
Our fees are set at 15% of the total sitter fees, capped at $500. This fee is calculated based on the babysitter’s agreed-upon hourly rate. For avoidance of doubt, the Service Fees are in addition to the total fees to be paid to the Sitter.
We understand that sometimes the chemistry between a babysitter and a family might not be an ideal match. Therefore, we offer a replacement period of 30 days from the date of the first sit. If you feel the need to request a replacement, we will provide you with one replacement babysitter at no additional charge.
Can I request a specific sitter?
Certainly! We value your preferences and understand that you may have a specific sitter in mind. Please provide us with her name, and we will make every effort to accommodate your request and check if her availability aligns with your desired schedule.
However, it’s important to note that if the requested sitter is already booked during your required time, we will offer alternative options from our pool of capable and caring sitters. Rest assured that all our sitters have been thoroughly vetted and are qualified to provide excellent care for your little ones. Do keep in mind that the standard fees apply regardless.
What if I would only like to hire a sitter for just a day?
Sure, Aunty Concierge can help you with that. As there is a minimum fee of $50 for Aunty Concierge, we recommend downloading the Aunty SG app. There are no additional booking fees if you search for the sitter yourself and the app is available for both Android and iOS devices. The app streamlines the process of finding a reliable sitter, especially if it’s for a single day.
Through the Aunty SG app, you can easily select the desired date and time for babysitting services. You will have access to a wide range of sitter profiles in your area, complete with detailed bios and reviews from other customers.